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Advisor, Digital Learning

Date: Feb 23, 2021

LOCATION: Calgary, Alberta (CA-AB)
JOB NUMBER: 49401

Why you should join us:

As we’ve recently announced, we are moving our Toronto-area Downstream offices (which are focused primarily on refining and marketing) to Calgary, to ensure we remain competitive for the long-term and to better integrate our Downstream business with the rest of Suncor. This is an exciting opportunity for new team members to fill roles made available during this process and be part of our success in the future.

The Advisor, Business Enablement, Digital Learning will identify and develop training materials directly or with vendors across traditional and virtual classroom environments. The Advisor will consult with business stakeholders to ensure curriculums and initiatives support the digital transformation strategy. You will maintain all digital learning strategies and materials to support the use of digital technologies at retail and wholesale locations (2000+ nationally). You will play a lead role in shaping and executing  learning strategies for more than 50,000 retail-site staff at over 2,000 locations nationally.

You will use your expertise to:

  • Leverage technology to develop, deliver and maintain an effective and efficient learning solution for Digital Enablement
  • Assess application and training readiness for Digital Enablement solutions
  • Collaborate with Subject Matter Experts (SMEs) in the product teams to develop program content and/or project strategy
  • Support the development and execution of project plans, including drafting communications and coordinating the translation process
  • Work with external vendors to identify training needs and develop training materials
  • Consult and build commitment around recommended learning solutions aligned to business needs
  • Work closely with Digital Change Management Advisors and business stakeholders to meet project deliverables and deadlines
  • Oversee, organize, and deliver knowledge transfer sessions
  • Collaborate with the broader Associate Learning team to ensure there is a consistent approach to training requests to further drive efficiencies and best practices

We'd like to review your application if you have...
Must-haves (minimum requirements):

  • Post-secondary education (business, marketing, sales is preferred) or equivalent experience
  • 8+ years experience and deep knowledge with Adult Learning and Instructional Design
  • Previous experience in designing, curating, and rolling out on-demand digital learning strategies specifically catered to digital product and sales teams
  • Experience with learning needs and performance gap analysis, instructional design, development and implementation, as well as assessment/evaluation of learning
  • Demonstrated results in the design of blended learning solutions
  • Strong Project Management skills – ability to plan out complex projects with understanding of key milestones, decision points, move projects forward, influence decisions, and managing budgets (up to several million annually)
  • Ability to build and maintain strong relationships with the internal business customers, project teams, sustainment teams, and vendors
  • Commercial negotiation skills
  • Ability to be resilient, flexible, adaptable and confident working in an Agile atmosphere with the ability to pivot quickly based on new and/or deeper insights
  • Knowledge of Downstream operations, Rack Forward operations, retail or wholesale business
  • Alignment with our values: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and act with integrity

Preference for:

  • Previous Petro-Canada Wholesale and Retail operations knowledge
  • Business experience in retail educational design
  • PMP or Agile Certification
  • Knowledge of eLearning platforms such as Articulate

Where you’ll be working, your work schedule, and other important information:

  • You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
  • Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
  • We require qualified and safety-focused employees for business-critical roles that maintain our commitment to operational excellence and reliable operations. We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation
  • Suncor encourages everyone to do their part and support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you. For more information on how we’re responding to COVID-19, click here. #StrongerTogether

Why Suncor?

We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – if it isn't safe, we don't do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our purpose and values.

In addition to rewarding job opportunities, we offer an attractive employee package, including:

  • Competitive base salary, compensation programs, and an annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Stay connected to us:

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our social goal to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada.

JOB CATEGORY: Business Professionals