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Microsoft M365 Technical Resource

Date: Dec 3, 2021

LOCATION: Calgary, Alberta (CA-AB)

Why you should join us:
Suncor is on a digital transformation journey and providing a rich and empowering digital experience for our user community is key to being successful.  The Digital Experience and Communications platform contains a significant Microsoft M365 component, and effective administration and support of this platform is a foundation of the platform success.
We are seeking a motivated and customer oriented support and adoption specialist to support both technical user issues and administrative functions for services in Microsoft M365.  The candidate should also have a strong focus on assisting the adoption of new technologies and managing the technical changes required to maintain the technology within the Suncor enterprise.

You will use your expertise to:
•Work within a platform team using Agile, DevOps principles to support incidents, problems, changes and enhancements M365 product suite
•Act as the point of escalation and manage resolution of critical, high-priority issues within the M365 product space
•Engage with vendors as required (particularly Microsoft) to support to best user experience within Suncor
•Work with the Architecture Owner on the platform to manage technical changes in the environment
•Partner with other platforms and partners within Suncor to support the platform service delivery

We’d like to review your application if you have…
Must-haves (minimum requirements):
•A university degree or College diploma in Computer Science, Engineering or related discipline and 8 years experience overall
•Minimum six years experience with Microsoft Messaging and Collaboration services
•Minimum two years experience supporting M365/O365 in an enterprise environment
•Proficient in Microsoft PowerShell
•Focus on Teams, OneDrive for Business, SharePoint
•Administration of the Security and Compliance feature set within M365
•Strong continuous Improvement mindset
•Strong written and verbal communication skills to convey messages to varied audiences in a professional manner
•Alignment with our values: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and act with integrity
Preference for:
•Agile/DevOps approach to task and issue management
•Azure and AD management would be an advantage
•Superior collaboration skills that enables you to build solid, positive relationships with diverse groups
•Demonstrate a high level of intellectual curiosity for IT skills and knowledge
•Microsoft certifications would be an asset

Where you’ll be working, your work schedule, and other important information:
•You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
•Hours of work are a regular 40-hour work week, Monday to Friday
•We require qualified and safety-focused employees for business-critical roles that maintain our commitment to operational excellence and reliable operations. We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation
•Suncor encourages everyone to do their part and support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you. For more information on how we’re responding to COVID-19, click here. #StrongerTogether


Why Suncor?

We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – if it isn't safe, we don't do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our purpose and values.

In addition to rewarding job opportunities, we offer an attractive employee package, including:

  • Competitive base salary, compensation programs, and an annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Stay connected to us:

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our social goal to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada.

Please note that our job postings are typically open for two weeks, so don't delay, apply now.

JOB CATEGORY: Business Professionals