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Manager Digital Web Experience

Date: Jul 19, 2021

LOCATION: Calgary, Alberta (CA-AB)

Why you should join us:
Do you value building strategy, roadmap, enhancements, and leading sustainment for internal digital workplace and external websites? Do you have a strong background in client-facing consulting roles, leading the creation of digital web experiences? We want to talk to you.

Working closely with the Director of Digital User Experience Design and Delivery, this position leads and develops the Digital Web Experience team to deliver internal and external web strategies, governance, agile and iterative web enhancements, and multi stakeholder projects with high client satisfaction. This is a key influencing position providing strategic counsel on how business and communication objectives can be achieved online.


You will use your expertise to:
• Develop effective, integrated web strategies and a business case for Suncor branded websites and understand how to the use platforms to deliver web and business strategic goals
• Lead client engagement and consultation for all internal groups, and manage small development projects to large scale platform redevelopment (such as a site redesign); lead project management where required
• Lead end–to-end management of integrated projects and coordinate supporting functions (analytics, content, user experience, technical, third party agencies)
• Develop and improve workflow processes and participate in the development of an overall web governance framework for Suncor online properties while being a champion for operational excellence within the team
• Deliver web business cases and roadmaps and make recommendations to shift the strategy and improve functionality based on analysis of metrics while ensuring strict adherence to governance standards
• Work with business partners to understand strategic priorities and develop appropriate web content and features


We’d like to review your application if you have…
Must-haves (minimum requirements):
• Ten or more years of experience in a client-facing role, leading the management of enterprise websites and web experience
• Minimum of five years leading the evolution of dynamic websites or digital workplace/intranets with a large organization
• A Bachelor’s or Master’s degree in business studies, business administration, management, information technology, new media, or a related discipline
• Experience in defining web strategy with the ability to translate business/communications objectives into measurable on-line strategy and tactic; you are able to develop and execute web strategy to meet business needs
• Experience with establishing and reporting metrics to evolve and improve the effectiveness of on-line communication and knowledge of current web technology and on-line communication trends/best practices
• Demonstrated experience in managing digital workplace and internet development, leadingfront-end and back-end technical resources
• Excellent communication and project-management skills with “hands on” web management experience, and you effectively collaborate with and work well with all level of employees and partners
• Experience with human centred design, devops and agile practices
• Excellent prioritization skills and you can flawlessly execute on projects in a dynamic, often pressured environment
•  Alignment with our values: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and act with integrity

Preference for:
• Experience managing websites in a large, geographically dispersed, complex organization
• Working knowledge of a enterprise content management systems (Sitecore and SharePoint experience an asset)
• Knowledge of web accessibility, cyber security and information security and privacy related to enterprise websites an asset


Where you’ll be working, your work schedule, and other important information:
• You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
• Hours of work are a regular 40-hour work week, Monday to Friday
• Participate in after hours emergency on-call rotation and participation in IT incident resolution
• We require qualified and safety-focused employees for business-critical roles that maintain our commitment to operational excellence and reliable operations. We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation
• Suncor encourages everyone to do their part and support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you. For more information on how we’re responding to COVID-19, click here. #StrongerTogether


Why Suncor?

We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – if it isn't safe, we don't do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our purpose and values.

In addition to rewarding job opportunities, we offer an attractive employee package, including:

  • Competitive base salary, compensation programs, and an annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Stay connected to us:

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our social goal to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada.

Please note that our job postings are typically open for two weeks, so don't delay, apply now.

JOB CATEGORY: Business Professionals