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Specialist, Technical Services

Date: Jun 10, 2021

LOCATION: Calgary, Alberta (CA-AB)
JOB NUMBER: 52622

Why you should join us:

Do you enjoy partnering with stakeholders to plan portfolio delivery requirements? We are seeking to hire a Specialist, Technical Services, and in this role, you will be responsible for working closely with all insourced and outsourced teams to manage expectations and scope for daily operational activities.

You will use your expertise to:

  • Manage the Digital Solutions Delivery outcomes of a broad range of technical solutions for Analytics, Reporting and Data Management needs across the Syncrude Portfolio. These solutions include
    • SAP xECM Products
    • SAP BW Reporting
    • Analytics and Reporting technologies such as Tableau, Cognos reports etc. 
    • SAP NetWeaver Platforms (for ECC, BW and others)
    • SAP PI/XI (Process Orchestration Platforms)
    • SAP Integrations across the landscape
    • SAP HANA DB platforms
  • Facilitate cadences to support the team to refine, plan & execute on solution delivery requirements 
  • Support work backlog optimization
  • Deliver subject matter expertise in a range of complex technologies
  • Design and implement processes to improve operations for multiple vendors to optimize the overall delivery and reliability
  • Document critical technical knowledge in-house to reduce long term operational risk
  • Manage the process for resolution of critically high priority issues in production systems
  • Responsible for involvement in projects impacting the SAP Basis area

We’d like to review your application if you have…

Must-haves (minimum requirements):

  • 8 years of experience in Reporting and Analytics solutions /technologies such as SAP BW, Basis Admin, Tableau, PowerBI, Cognos and Open Text
  • Bachelor’s degree (or above) in Computer Science
  • Strong people management, communication and decision-making abilities to organize and lead efforts 
  • Strong technical background in evolving technologies for Reporting and Analytics solutions – minimum of 5 years
  • Strong background in SAP NetWeaver Products ECC, BW, HANA,) and others– minimum of 5 years
  • Experience with multiple go-live implementations
  • Understanding of all aspects of installation, upgrades, patching, client strategy, client copies, system refreshes, performance tuning, transport management, system landscape management, and technical testing
  • Strong understanding of underlying database, operating system, and hardware platforms

Preference for:

  • HA (Cluster), DR experience
  • Experienced with outsource relationships
  • Good operational understanding of a large-scale organization with Oil and Gas Knowledge
  • Strong interpersonal skills and the ability to work under tight deadlines

Where you’ll be working, your work schedule, and other important information:

  • You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
  • Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
  • Occasional travel to Wood Buffalo may be required for stakeholder relations
  • Depending on the nature of the role, we have implemented a Hybrid Work Model to provide our employees with a combination of office-based work and ‘work from home’ flexibility. To learn more, speak to your recruiter
  • We have numerous Employee Inclusion Networks who work together to help foster an inclusive and respectful culture and drive positive change at Suncor. Current networks include both Workplace Inclusion Networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship for different groups)
  • We require qualified and safety-focused employees for business-critical roles that maintain our commitment to operational excellence and reliable operations. We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation
  • Suncor encourages everyone to do their part and support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you. For more information on how we’re responding to COVID-19, click here. #StrongerTogether

Why Suncor?

We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – if it isn't safe, we don't do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our purpose and values.

In addition to rewarding job opportunities, we offer an attractive employee package, including:

  • Competitive base salary, compensation programs, and an annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Stay connected to us:

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our social goal to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada.

Please note that our job postings are typically open for two weeks, so don't delay, apply now.

JOB CATEGORY: Business Professionals