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Sr Advisor Web Applications

Date: Jun 11, 2021

LOCATION: Calgary, Alberta (CA-AB)

Why you should join us:

Are you a Web Applications guru, seeking to spend your days planning, organizing, and directing daily operations for areas including Website Services, SaaS Applications and Platforms for customized applications? We are seeking an individual to lead development of governance, processes and methods related to steady state application operations and maintenance. The incumbent will proactively manage full application lifecycle for assigned systems and lead  outsourced vendors in application development, administration/operations, problem and incident management and application system monitoring. If this opportunity resonates with you as an exciting next step for your career, we would love to hear from you!

You will use your expertise to:

  • Govern and process Suncor’s external web suite of applications
  • Create, monitor and enforce technical and development standards
  • Stay up to date with vendor technology roadmaps and evolution of web CMS and supporting applications
  • Proactively manage full web application lifecycle and maintain current application information in Suncor systems
  • Provides clear direction to Digital Solution Delivery teams as required to ensure that the applications systems reliability and availability remain at high levels
  • Analyze and direct application improvement initiatives working with vendors, staff and business clients
  • Perform technology management stewardship to ensure that business systems are built to correct specifications
  • Support requirement definition and review for enhancements and projects
  • Manage Suncor’s domain registration and management services
  • Transition projects to operations, to train team, ensure they meet Suncor requirements, and do not impact existing functionality/performance
  • Security events remediation – work with Suncor Security Operations to identify the vulnerability, assess remediation strategies, and remediate in a timely manner, communicating the cause and outcome to leadership and stakeholders

Vendor management

  • Leads a team outsourcing vendors and contractors responsible for the following functions/processes:
    • Application Administration/Operations and development
    • Problem Management
    • Incident Management
    • Capacity Management
    • Functional application testing
    • Application system monitoring
  • Monitor compliance with performance expectations including vendors, outsourcers and contractors
  • Prioritize and manage vendor requests
  • Develop strong relationships with vendors to allow for cross-functional knowledge sharing and mutual gains in implementation and operational effectiveness

We’d like to review your application if you have…

Must-haves (minimum requirements):

  • 10+ years of relevant experience including managerial
  • Excellent communication (verbal and written) and negotiation skills to work effectively with business, Digital &Information Technology staff and vendors. Able to understand/articulate technical information while also being able to convey the details to non-technical stakeholders/partners
  • Deep domain application knowledge for Critical Platforms:
    • Sitecore, Coveo, Datadog, Service-Now, IIS, Windows Servers 2012/2016/2019
  • Deep understanding of development such as (experience in these areas)
    • C# (required), ASP.NET, JavaScript, jQuery, JSON, CSS, XML, HTML, SQL, GitHub, Jira, Visual Studio
  • Database knowledge specifically
    • SQL Server, Oracle, MongoDB
  • Networking knowledge specifically (on-prem/cloud)
    • Global Traffic Management, Load Balancing (F5 Big-IP), Domain Name Management, Enterprise/External DNS, SSL/TLS Standards
  • Business process knowledge – specialized knowledge around how custom web applications and web services (API’s) are used
  • Working knowledge of Content Publishing, Website Management, SaaS Management processes and procedures.
  • Experience with Enterprise Application Integration and Enterprise Service Bus principles
  • Understanding of various methodologies, including Agile/DevOps (Kanban/Scrum) and ITIL
  • High level communication skills to work with business and BRM functions

Preference for:

  • Networking knowledge
  • Ability to influence business decisions for positive outcomes
  • Ability to respond to multiple requests from a variety of business and Digital and Information Technology teams and prioritize accordingly.
  • Exceptional internal consultation and client/customer service skills
  • Broad knowledge of how to deliver information technology services to meet business cost and service level expectations
  • Alignment with our values: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and act with integrity

Where you’ll be working, your work schedule, and other important information:

  • You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
  • Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
  • Depending on the nature of the role, we have implemented a Hybrid Work Model to provide our employees with a combination of office-based work and ‘work from home’ flexibility. To learn more, speak to your recruiter
  • We have numerous Employee Inclusion Networks who work together to help foster an inclusive and respectful culture and drive positive change at Suncor. Current networks include both Workplace Inclusion Networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship for different groups)
  • We require qualified and safety-focused employees for business-critical roles that maintain our commitment to operational excellence and reliable operations. We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation
  • Suncor encourages everyone to do their part and support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you. For more information on how we’re responding to COVID-19, click here. #StrongerTogether

Why Suncor?

We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – if it isn't safe, we don't do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our purpose and values.

In addition to rewarding job opportunities, we offer an attractive employee package, including:

  • Competitive base salary, compensation programs, and an annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Stay connected to us:

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our social goal to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada.

Please note that our job postings are typically open for two weeks, so don't delay, apply now.

JOB CATEGORY: Business Professionals