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Infrastructure Solution Designer

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Date: Aug 15, 2017

LOCATION: Mississauga, Ontario (CA-ON)

Job Overview

Reporting to the manager, infrastructure design and build, you will lead, direct, influence, and support the work of the solution designers and technical contractors completing Wintel projects. You will bring your knowledge of solution design to provide the technical interface between the Information and Process Management (I&PM) project management office and operations, to positively impact the successful delivery of projects in alignment with our information systems (IS) technical strategic direction.

Key Accountabilities

  • Lead outsourced solutions design team members to deliver high quality technical solution designs, specifications and work plans based on approved architecture, product, configuration and process standards, and roadmaps
  • Ensure that designs and specifications meet or exceed established business and technical design requirements, quality measures, service levels, and continuous improvement goals
  • Direct overall infrastructure solution design creation and how it impacts project implementation, as well as costs and supportability of final solutions
  • Lead the I&PM service catalog items specific to infrastructure solutions design services including: service ownership, service definition, service level agreement (SLA) negotiation, SLA performance, and SLA reporting
  • Direct solution design as a service to the project team(s), and offer third tier consulting services to I&PM operations and vendors for critical sustainment issues
  • Work with operations technical risks and mitigation strategies, and participate in root cause analysis of high priority operational failures
  • Collaborate with global internal and external partners including: business customers, project managers, solution designers, enterprise architecture, third parties, and operations
  • Participate and recommend product/vendor selection as required
  • Design and implement best-fit and standards driven for disaster recovery solutions, planning, implementation, high availability (resilient) solutions (including clustering versus load balancing), and physical versus virtual server solution selection

Required Qualifications

Experience and Education:

  • Five or more years of infrastructure operations and solutions design experience in a mid to large sized company; oil and gas, energy, retail, telecommunications or industrial industry experience is preferred
  • Any level of Information Technology Infrastructure Library (ITIL) certification would be considered an asset
  • Post-secondary education with a degree in computer science, software engineering, management information systems or related field is preferred
  • High School Diploma or General Education Diploma (GED)

Skills and Knowledge:

  • Excellent technical knowledge of Intel based infrastructure operations technology with specific knowledge of Windows Server 2008+ design, installation and configuration; virtualization and desktop technologies
  • Knowledge of Microsoft System Center suite, Microsoft Exchange 2007+, Microsoft SharePoint or other enterprise class applications is an asset
  • Experience with high availability planning and implementation; network, security, storage, application, and MAN/WAN based clustering technologies; and Intel based server hardware design within an enterprise environment
  • Participated in, and familiar with Agile, Iterative, and Waterfall project methodology and practices
  • Confident communicator with superb written and analytical skills and application of results to translate customer needs into IS business requirements; demonstrated conflict identification and resolution skills

Working Conditions

  • Travel to plant sites globally may be required on an infrequent basis

Why Suncor
Go ahead. Expect growth. We want you to have a job you're genuinely excited about - as well as opportunities to learn and challenge yourself or mentor others. Plus, Suncor Energy offers a flexible employee package that can be adjusted to suit the changing needs of your life, including:

  • Competitive base salary and compensation programs
  • Attractive annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Business Overview
Suncor Energy is Canada's energy company - meaning rewarding opportunities for you to apply your knowledge, contribute and grow in a variety of career-building positions. Our business portfolio spans the entire energy sector, from a leadership position in oil sands development, to refining and marketing operations, natural gas, and conventional oil production, internationally and offshore East Coast Canada.

And while we are working to responsibly develop petroleum resources and contribute to the communities where we live and work, we are also developing our renewable energy portfolio, which includes wind power and biofuels.

As part of Suncor's team, you'll contribute to the ongoing success of Canada's largest energy company - one with a solid track record of growth, a focus on safety and sustainability and tremendous potential for the future. And you'll have the opportunity to learn from experts in the industry and build on your skills every day.

Suncor is an equal opportunity employer and encourages applications from all qualified individuals. Not sure if this particular listing is the right opportunity for you? Please join our Talent Community at and click on Careers, or follow us on LinkedIn, Facebook and Twitter for the latest job listings and employment news.

Please note that our job postings are typically open for two weeks, so if you are interested and qualified, apply now.

JOB CATEGORY: Business Professionals

Job Segment: Engineer, Sustainability, Software Engineer, Offshore Oil, Engineering, Energy

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